The second-hand marketplace Shoppers Express Displeasure Over Sizing Changes
Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has revised its measurement guidelines for women's and children's garments without notifying all shoppers about the modification.
Digital Channels Backlash
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a modified sizing category compared to what was initially listed because of the remapping.
The company said the new system was more in line with comparable marketplaces.
They have suggested members to check their listings and adjust the sizing manually if necessary, resulting in member annoyance.
Measurement Approach Changes
Earlier, the measurements included one number and one letter, like S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was formerly size 12 but now shows as UK 16-18.
User Experiences
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, based in Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Required Changes
A different user, from Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential after experiencing income reduction," she explained.
Platform Context
The platform boasts over 100 million members, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: last year, the service retracted a modification concerning shipment methods due to shopper criticism.
